Reliance Jio Phone Pre-booking FAQs

After wooing smartphone customers with cheap data rates and all-inclusive prepaid packages, Jio has created ripples even in the low budget feature phone section with the launch of Jio Phone. Reliance's strategy of disruptive tactics has created enough waves in this segment too. We have already reached the pre-booking date, but users still have quite a few doubts regarding the process. In this article, we will try to answer the most frequently asked questions about pre-booking this smart feature phone from Reliance Jio.

Reliance Jio Phone Pre-booking FAQs 

  • How to pre-order?

The pre-orders are open from August 24, 2017. Interested customers have three options to pre-order Jio Phone - via MyJio app (download link is given below) or from the official Jio website or Jio stores.

  • What's the cost of pre-ordering?

The Jio Phone can be booked for just Rs 500, the remaining Rs 1000 is to be paid when the device gets delivered.

  • What are the payment options?

Online options like JioMoney, Paytm, credit/debit cards and UPI are available.

  • What are the details required for pre-booking?

Your phone number, Aadhar number and the pin code of your residence are required, depending upon the mode of booking you choose.

  • When will the phones get delivered?

The phones will be delivered from early September. It will be on a first-come-first-serve basis.

  • Will we get the refund of Rs 1500 in case the device gets damaged/stolen/lost?

No. Users will get the refund only when the smartphone is submitted back. So, you will not get if the device gets damaged/stolen/lost.

  • Can we use other SIM cards?

Jio Phone will work only with Jio SIM.

  • What are the subscription plans available?

A recharge of Rs 153 will give you unlimited 4G data, calls and messages. The speed will be reduced once you consume 500 MB in a day, which is the FUP cap. Another pack which costs Rs 309 will have similar offers, but the FUP data cap is 1 GB/day. The 309 plan comes with support for Jio TV-Cable.

  • What is Jio TV-Cable?

It is a screen mirroring feature available for Jio Phone. Users will have to buy the connector separately to use this feature. The content from Jio Phone can be mirrored to a supporting display panel.

  • Does Jio Phone support Wi-Fi hotspot?

Though the phone has hardware level capabilities, the feature will be reportedly disabled. It may be enabled via future updates.

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